Payment Methods

1 . Accepted Payment Methods
Our website offers secure payment methods in accordance with applicable Australian payment service regulations. We accept the following payment methods.

Credit and debit cards.
American Express.
Diners Club.
JCB.
Mastercard.
VISA.

All payments are processed at the time of order confirmation, subject to verification of product availability and the validity of the selected payment method.

2 . Transaction Security
Protecting our customers’ financial data is a priority. All transactions are processed through secure connections using SSL encryption to ensure the confidentiality of personal and banking information.

Payment information is handled exclusively by authorised service providers that comply with internationally recognised PCI DSS standards.

3 . Currency and Applicable Taxes
All prices displayed on our website are shown in Australian Dollars (AUD $) and include applicable Australian taxes. Unless otherwise stated on the order page, no additional charges will be applied at checkout.

4 . Payment Confirmation
Once payment has been successfully completed, customers will receive a confirmation email containing the order reference number. Orders will only be processed after the transaction has been authorised by our payment service provider. If authorisation fails, the order will be deemed invalid and will not be processed.

5 . Payment Issues and Refunds
If customers encounter any issues during the payment process, they may verify that the information entered is correct, ensure that sufficient funds are available on the selected payment method, or contact their bank or payment service provider for assistance.

Refunds for valid order cancellations will be processed within 1 to 3 business days and will be issued using the same payment method used for the original purchase.

6 . Contact Information
Contact address: 35 YATSUCHO VICS BUILDING 605 KANAZAWA-KU YOKOHAMA-SHI KANAGAWA 236-0016 JAPAN
Contact email: shipping@luxegopad.com
Contact phone: +81 (907) 768 39 13
Customer service hours: Monday to Friday, 8:30 am to 4:00 pm (Australian time)