Cookies Policy

1 . What Are Cookies
Cookies are small text files stored on a user’s device when visiting a website. They are widely used to ensure the proper functioning of websites, improve user experience, and provide information to website operators about how their site is used.

2 . Types of Cookies We Use
Our website uses the following types of cookies.

Functional cookies, which are necessary for the operation of the website, including navigation, access to secure areas, and order processing.

Analytical cookies, which allow us to understand how visitors interact with the website by collecting anonymous and aggregated information, helping us improve website performance and usability.

We do not use cookies to collect sensitive personal data.

3 . Purpose of Cookies
Cookies are used to ensure the technical functionality of the website, enhance security, remember user preferences, and analyse website usage in order to improve our services.

4 . Cookie Management and Consent
When visiting our website for the first time, users are informed about the use of cookies and may manage their preferences through the cookie consent banner or settings panel.

Users may accept, reject, or customise cookie usage at any time. Consent may also be withdrawn by adjusting browser settings.

5 . Cookie Retention
Session cookies are automatically deleted when the browser is closed. Persistent cookies remain stored for a limited period, depending on their purpose, unless deleted earlier by the user.

6 . Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in legal requirements or website functionality. Any updates will be published on this page.

7 . Contact Information
Contact address: 35 YATSUCHO VICS BUILDING 605 KANAZAWA-KU YOKOHAMA-SHI KANAGAWA 236-0016 JAPAN
Contact email: shipping@luxegopad.com
Contact phone: +81 (907) 768 39 13
Customer service hours: Monday to Friday, 8:30 am to 4:00 pm (Australian time)